Jollibee launched the Chicken Barbeque around August or September of 2009. Back then, I was very much pregnant and had a giant craving for sweet meat. From their website, Jollibee describes the Chicken Barbeque this way:
And so yesterday, I was really disappointed when my drive-through order looked like this...
My order came, not with the special sauce, but with toyo at calamansi. What's more, my chicken was clearly not grilled to perfection. It was charred black. I felt cheated! As a drive-through customer, I only opened my order at home, giving me no chance to complain about my food or have it exchanged.
My husband called the customer hotline to complain. And here is what they had to say:
...but only by a wee bit.
I would certainly know better next time. And here I am again, anticipating to open the next box of Jollibee Chicken Barbeque.
Tender and juicy chicken marinated in a special sauce that seeps all the way through the chicken meat, giving that sweet smoky BBQ flavor in every bite. It is grilled to perfection and is served with steaming java rice and a special dipping sauce.Needless to say, I was hooked from the very first time I tried it. I love the sweetness of the chicken. And, oh, how I love the special sauce. While in the hospital after giving birth, my mom asked me what I wanted for lunch. Without thinking twice, my answer was (you guessed it right) Jollibee Chicken Barbeque. My baby is three months old now, and yet I am still addicted to it.
And so yesterday, I was really disappointed when my drive-through order looked like this...
My order came, not with the special sauce, but with toyo at calamansi. What's more, my chicken was clearly not grilled to perfection. It was charred black. I felt cheated! As a drive-through customer, I only opened my order at home, giving me no chance to complain about my food or have it exchanged.
My husband called the customer hotline to complain. And here is what they had to say:
- On the sauce - each store has the prerogative to serve the special sauce or soy sauce. One must request for it to get your order right. Hmp. Couldn't they just ask for the customer's preference as the order is being made?
- On the charred meat - the chicken wasn't burned, it only looked that way because of the marinade. Wouldn't I know burnt meat when I see one? Magpapalusot pa!
- The customer is always right. And yes, they will replace my order with a new one. But we wouldn't want to contribute to the world's food waste, would we? So we politely declined.
...but only by a wee bit.
I would certainly know better next time. And here I am again, anticipating to open the next box of Jollibee Chicken Barbeque.
wehehehe cheaters! boycot tama ba spelling ahahaha
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